Refund Policy
A legal disclaimer: Last Updated - May 25, 2026
At Fitness Baton, LLC, we want you to feel confident in your purchase. If you’re not completely satisfied, we’re here to help.
Returns
We accept returns within 30 days of the original delivery date.
To be eligible for a return, your Fitness Baton must be:
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Unused or gently used
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In its original condition
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Returned in the original packaging, if possible
To start a return, please contact us at fitnessbatons@gmail.com with your order number and reason for return. We’ll provide return instructions and the return shipping address.
Non-Returnable Items
For safety and hygiene reasons, we may not accept returns on products that show excessive wear, damage, or misuse.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
We recommend using a trackable shipping service, as Fitness Baton, LLC cannot guarantee receipt of returned items without tracking.
Refunds
Once your return is received and inspected, we will notify you of the status of your refund.
If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Original shipping charges are non-refundable unless the return is due to our error.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery at fitnessbatons@gmail.com with your order number and photos of the issue. We’ll make it right as quickly as possible.
Exchanges
At this time, we do not offer direct exchanges. If you would like a replacement, please contact us and we’ll help you with the return process and placing a new order.
Shipping Policy
A legal disclaimer: Last Updated - May 25, 2026
Thank you for shopping with Fitness Baton, LLC! We’re committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below for important information regarding processing, delivery, and tracking.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after your order is placed.
Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay, we will notify you as soon as possible.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days (if available)
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Priority Shipping: 1–2 business days (if available)
Please note that delivery times are estimates and are not guaranteed.
Domestic Shipping
At this time, Fitness Baton, LLC ships within the United States only.
We currently do not ship to international addresses, APO/FPO addresses, or P.O. Boxes.
Order Tracking
Once your order ships, you will receive an email containing your tracking number. Please allow up to 24 hours for tracking information to update.
Shipping Delays
While we strive to deliver your order on time, delays may occur due to weather, holidays, carrier issues, or other unforeseen circumstances. Fitness Baton, LLC is not responsible for shipping delays caused by the carrier after your order has been dispatched.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. Fitness Baton, LLC is not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us immediately at [your email here], and we will do our best to assist before your order ships.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us within 7 days of delivery at [your email here] with your order number and photos (if applicable). We will work with the shipping carrier to resolve the issue as quickly as possible.
Questions?
If you have any questions about your shipment, please contact us at:
Fitness Baton, LLC
Email:fitnessbatons@gmail.com
Business Hours: Monday–Friday, 9 AM–5 PM EST